• Background
• Test Developers
• Test Publishers
• Technological Issues
• Quality Issues
• Control Issues
• Security/Privacy Issues
• Test Users
• Official Translations
• Acknowledgements
• References
• Appendix
• Glossary

International Test Commission

International Guidelines on Computer-Based and Internet Delivered Testing

Provide appropriate levels of control over CBT and Internet testing

1. Provide sufficient details to test users on hardware, software, and procedural requirements for administering the CBT/Internet test.
2. Describe the test taking conditions candidates should consider when undertaking an Internet-based test.
3. Inform test users of the need to consider health and safety rules during CBT/Internet testing. For example, identify whether an Internet test has the facility for breaks if the testing process is lengthy.

1. Document the level of supervision expected for the CBT/Internet test.
2. Specify and restrict the use of specific CBT/Internet tests for particular testing scenarios. For example, psychometric tests for use in post-sift selection testing and/or post-hire assessment normally would not be available in open mode.

1. Verify that Internet-based maximum performance tests have appropriate controls to reduce item exposure.
2. Provide test users with sufficient information on and training in how to control item exposure.
3. Where appropriate, provide test-takers with practice without compromising the security of the test items.

1. Detail the level of authentication required to access various parts of the assessment system, based on the mode of operation used. Exercise control by requiring test users (in the Supervised and Managed modes) and test-takers (in the Controlled mode) to use a username and password when accessing the test.
2. For moderate or high stakes assessment involving multiple stages, provide information on how test users can reduce the risk of test-taker cheating (e.g., having another person to take the test as a proxy). Where an assessment is carried out in open or controlled mode, checks against cheating can be carried out by requiring the test-taker to undertake a subsequent validation assessment in proctored conditions (i.e. supervised or managed conditions) and a comparison of scores made.
3. Identify the threats to test validity that exist if test control is not maintained properly.
4. Provide advice on the design and implementation of 'honesty (honor) policies' in assessment procedures if one or more stages of the process are to be carried out without direct human supervision.